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| Beijing
Byte-Online E-Commerce Company Limited |
Address: Rm. 1-3-701-801 Finance & Economy Center, 69 Chaoyang
Road Chaoyang District Beijing
Postcode£º100025
Telephone£º+86-10-85780127
Fax£º+86-10-85781230
Website£ºhttp://www.byte-online.com |
| Missions
of Byte-Online |
Byte-Online, founded in Oct. 1998 in Beijing, serves customers
from various industries in China¡¯s mainland as a service provider
of comprehensive and effective solutions of database marketing.
It is a newly emerged pioneer in China to provide advanced enterprises
with managerial solutions of customer relation and implement
related services. Enterprise has to reduce costs, increase profits,
promote clients¡¯ satisfaction and improve overall operating
efficiency for a survival in an environment of fierce competition.
Byte-Online will provide customers with full package of value-added
services through diversified channels (including Internet, voice
service, fax and E-mail) with most advanced technologies and
professional experience for the sake of promoting their satisfaction
on our services to the most, helping them use customer relation
management effectively and granting them advantages in market
competition.
Byte-Online has reformed thoroughly traditional methods used
by enterprises in developing market and customers. Thanks to
its solid infrastructure and high quality services, it can develop
and serve your clients more actively. With professional services
provided by Byte-Online¡¯s experienced service representatives,
your clients will have humanized experience. The loyalty of
your clients will grow continually, bringing in more sales opportunities,
larger market share and higher conservation rate of clients.
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| Byte-Online¡¯s
Guarantee onService Quality |
We have advanced
technologies and comprehensive quality control, which indicates
a quality guarantee of the highest grade. To enhance our service,
we have developed a full set of procedures, which includes formulating
Standard Operation Procedures (SOP), establishing Key Performance
Indicators (KPI) for our services and supervising Service Diathesis
(SSD).
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| How
Can Byte-Online Benefit Enterprises? |
Do you know your
clients well? Enterprises may obtain competitive edges by striving
hard to get more information on each client. Enhancing management
on client relations may bring enterprises the following benefits:
 Save
costs and increase incomes
Raise
profits and expand business opportunities
Professional
managerial staff of client relation and information equipments
to improve efficiency
Enhance
client¡¯s loyalty
Deepen
knowledge on clients
Win
more one-to-one marketing channels
Create
more real-time interselling opportunities
Improve
products and services based on clients¡¯ feedback
Identify
the group of clients that are most profitable and provide them
best services
Once you choose Byte-Online, you can implement immediately the
best solution of database marketing, which can maximize your
commercial profits.
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| Services
Offered by Byte-Online |
Having served clients
from diversified industries in China¡¯s mainland including the
industry of telecommunication, network, E-commerce, financing,
banking, insurance, electrical consumption products, highly-circulated
consumables and governmental bodies, we are confidence in completing
successfully the design and development of a unique solution
customized for any enterprise. Our services of a great variety
are set as below:
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| Our
Services |
Selling
Marketing
by phone
Exploration
of sales opportunities/clues
Interselling
and upgraded selling
Targeted
promotion plan
Arrangement
of business visit
Market
promotion
Market
research and investigation
Evaluation
of advertisement¡¯s results
Response
hotlines of TV shopping
Analysis
on consumers¡¯ behaviors and investigation on their opinions
Tracking
of direct-selling mails
Invitation,
reminding and tracking related to enterprise¡¯s conferences and
activities
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| Services
of Database Management |
Rent
of database
Confirmation
and classification of data
Input
of data
Storage
and analysis of data
Establishment
of database of clients
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| In
Services |
Customer
services
Consulting
services by hotline
Supporting
hotline of promotion activities
Settlement
and conciliation of complaints
Hotline
support of before/after sale service
Dealing
and management of market¡¯s response
Special
customer service line for certain period, off-work period or
24 hours
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| Other
Services |
Output
of staff and lease of physical seats
Marketing
services like E-Mail, fax based on network, direct-selling advertisement
and short message service etc.
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| Clients
of Byte-Online |
| Since it started
its business in 1998, Byte-Online has grown rapidly into an
industrial pioneer. We can provide professional database marketing
services of high quality and our services are highly recognized
by our clients. The list below shows some of our clients and
service cases, which proves that our service of management
on client relation, being carefully designed and developed,
is adaptable to different industries and environment.
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